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Shipping & Returns

Shipping

Q-Logic ships via FedEx Ground and FedEx Express to the 48 contiguous United States and the District of Columbia. Shipping to Alaska and Hawaii is available by FedEx Express. If you live elsewhere, please contact Q-Logic Customer Service by phone for ordering information.


Customer Service

Hours: 8:00 a.m. to 5:00 p.m. (Central Time Zone)
Toll Free: 800-762-0351
Local: 405-624-6722
International: 011-1-405-624-6722


Returns

All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department.

Please save all packaging and accessories for any item that is returned to Q-Logic. All components, manuals, accessories, documents, and packaging must be returned with your item in order for Q-Logic to process your RMA. An item returned for replacement may be repaired or replaced at Q-Logic's discretiion, unless otherwise required by law. Products sold with specific refund and return policies and deadlines must be returned within the time period specified. Physically damaged items cannot be returned.

All returns for refund are subject to a 15% restocking fee.

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